Our Story

Evolving from our federal roots to drive greater impact today


For more than two decades, FedPoint has delivered the people, platforms, and performance that power critical federal benefits programs for millions of individuals.

Proven performance, evolving for the future

Public-sector careers are well-known for their benefits packages, whose strength and quality make them an essential tool in helping the federal government attract and retain top-tier employees. FedPoint was created to uphold that standard of excellence by delivering the administrative infrastructure, scale, and service quality required to support these critical benefits programs.

A wholly owned subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 to administer the Federal Long Term Care Insurance Program. We have grown beyond our origins as a single-program administrator and are now a multifaceted organization serving multiple clients and contracts, including BENEFEDS, the largest and most comprehensive benefits marketplace in the federal benefits landscape.

Continued commitment to excellence

Our proven ability to consistently meet stringent federal performance metrics, operate at scale, maintain security-first discipline, and adapt quickly to new directives or regulatory changes has earned us repeated contract renewals and new opportunities. Through BENEFEDS and our other marketplaces, we now provide integrated online enrollment platforms and benefits support services to more than nine million unique beneficiaries across both the public and commercial sectors.

Building on the strong foundation we established more than two decades ago, we continue to advance our capabilities and adopt new technologies that meet the rigorous standards of our clients and the federal programs we support. By integrating AI, advanced data analytics, and other cutting‑edge technologies across our platforms—engineered with security at the core—we streamline operations, better anticipate customer needs, and improve the accessibility and transparency of the benefits programs we support.

As we have from the beginning, we continue to improve our performance by leveraging agile delivery methods that enable us to quickly adapt to new client directives, regulatory changes, and emerging technologies. This commitment ensures that the services we deliver today—and those we shape for the future—remain best in class.

Our parent company

FedPoint is a wholly owned subsidiary of John Hancock Life & Health Insurance Company. One of the largest life insurers in the United States, John Hancock supports more than ten million Americans with a broad range of financial products, including life insurance and annuities. John Hancock also supports U.S. investors by bringing investment capabilities, retirement planning, and administration expertise to individuals and institutions. Additional information about John Hancock may be found at johnhancock.com.

A+

AM Best Company

AA

Fitch Ratings Inc.

Aa3

Moody’s Investor Services Inc.

AA-

S&P Global Ratings

John Hancock logo
Driving Simpler, Smarter Federal Benefits

Driving Simpler, Smarter Federal Benefits

FedPoint blends service-first values with modern digital platforms, secure cloud infrastructure and data-driven decision tools to simplify the federal benefits experience for millions of enrollees.

Our Customers
Who We Serve

Who We Serve

We serve millions of enrollees and covered dependents across all sectors, guided by our mission to create and deliver world-class benefits experiences for those customers as well as our clients…

About Us
Leadership Team

Leadership Team

Our leadership team’s deep expertise and experience guide the company’s mission and strategy, ensuring we continue to innovate, deliver trusted solutions, and advance the work of the clients and communities…

A8C Debug
Show total size of autoloaded options and its impact.

Total Size

 Size (bytes) Size (human) Impact
Uncompressed 131076 128.00 KB Consumes PHP memory
Compressed 26447 25.83 KB At 1000000 bytes, an error page will be shown to prevent overrunning the database. Read more
To un-autoload an option, you can use the following command:
wp option autoload set <option_name> no
In some cases, the code which sets the option will need to be updated.

Starred (*) options are commonly large core options which should not be changed.

Show size of each value in autoloaded options.
Option name Size (bytes) Size (human)
_transient_cky_transient_0.36024300 1779193849_all3029529.58 KB
cky_banner_template2928028.59 KB
_transient_wp_core_block_css_files2226621.74 KB
rewrite_rules *86728.47 KB
wpseo_titles69516.79 KB
wp_user_roles *69346.77 KB
wpseo57725.64 KB
_transient_wp_styles_for_blocks46614.55 KB
cron39143.82 KB
_transient_cky_transient_0.80789000 1779193853_all29492.88 KB
jetpack_available_modules12851.25 KB
widget_block *890890.00 B
wpseo_premium814814.00 B
EnableMediaReplace-notices793793.00 B
wpseo-premium-redirects-export-plain759759.00 B
wpseo_social602602.00 B
cky_settings471471.00 B
active_plugins424424.00 B
cky_gcm_settings370370.00 B
theme_mods_fedpoint304304.00 B
wpseo_llmstxt204204.00 B
sidebars_widgets154154.00 B
wpseo_tracking_only144144.00 B
jetpack_options120120.00 B
wpseo_taxonomy_meta106106.00 B
wpseo_redirect7575.00 B
_transient_jetpack_autoloader_plugin_paths6262.00 B
category_children6262.00 B
civicpress_enabled_post_types5858.00 B
_transient_GFCache_a4a97a317e46441fac72f35b108ac5f35454.00 B
home5353.00 B
siteurl5353.00 B
rg_gforms_formTypes4848.00 B
onelogin_saml_advanced_signaturealgorithm4242.00 B
onelogin_saml_advanced_digestalgorithm3838.00 B
edac_post_types3636.00 B
rg_gforms_key3232.00 B
yoast_migrations_premium3131.00 B
yoast_migrations_free3131.00 B
edacp_ignore_user_roles3131.00 B
widget_akismet_widget3030.00 B
widget_gform_widget3030.00 B
widget_custom_html3030.00 B
widget_nav_menu3030.00 B
widget_tag_cloud3030.00 B
widget_recent-comments3030.00 B
widget_recent-posts3030.00 B
widget_search3030.00 B
widget_meta3030.00 B
widget_media_video3030.00 B
widget_media_gallery3030.00 B
widget_media_image3030.00 B
widget_media_audio3030.00 B
widget_archives3030.00 B
widget_calendar3030.00 B
widget_pages3030.00 B
new_admin_email2828.00 B
admin_email2828.00 B
ping_sites2727.00 B
blogdescription2727.00 B
gf_dismissed_upgrades2323.00 B
cky_connect_expand2323.00 B
_transient_cky_banner_template_transient_prefix2121.00 B
_transient_cky_categories_transient_prefix2121.00 B
_transient_cky_banners_transient_prefix2121.00 B
edac_activation_date1919.00 B
mailserver_login1717.00 B
mailserver_url1616.00 B
gform_upload_page_slug1515.00 B
current_theme1212.00 B
permalink_structure1212.00 B
links_updated_date_format1212.00 B
onelogin_saml_advanced_nameidformat1111.00 B
rg_gforms_message1010.00 B
rg_gforms_organization1010.00 B
gf_last_telemetry_run1010.00 B
admin_email_lifespan1010.00 B
default_role1010.00 B
template1010.00 B
yoast_premium_as_an_addon_installer99.00 B
html_type99.00 B
onelogin_saml_account_matcher88.00 B
stylesheet88.00 B
blogname88.00 B
rg_gforms_services77.00 B
auto_update_core_major77.00 B
auto_update_core_minor77.00 B
auto_update_core_dev77.00 B
avatar_default77.00 B
topic_children66.00 B
gf_rest_api_db_version66.00 B
gform_sticky_admin_messages66.00 B
gf_previous_db_version66.00 B
wpseo-premium-redirects-export-regex66.00 B
cky_admin_notices66.00 B
cky_missing_tables66.00 B
wp_force_deactivated_plugins66.00 B
widget_rss66.00 B
widget_text66.00 B
widget_categories66.00 B
sticky_posts66.00 B
default_comments_page66.00 B
date_format66.00 B
civicpress_super_editor_roles_version55.00 B
gravityformsaddon_gravityformsturnstile_version55.00 B
cky_cookie_consent_lite_db_version55.00 B
wt_cli_version55.00 B
cky_cookie_category_table_version55.00 B
cky_cookie_table_version55.00 B
cky_banners_table_version55.00 B
edac_db_version55.00 B
edac_simplified_summary_position55.00 B
initial_db_version55.00 B
db_version55.00 B
blog_charset55.00 B
time_format55.00 B
wpseo_premium_version44.00 B
edac_review_notice44.00 B
civicpress_default_image_id44.00 B
site_icon44.00 B
image_default_link_type44.00 B
large_size_h44.00 B
large_size_w44.00 B
show_on_front44.00 B
default_ping_status44.00 B
default_comment_status44.00 B
rg_gforms_currency33.00 B
gravityformsaddon_gravityformswebapi_version33.00 B
medium_large_size_w33.00 B
page_on_front33.00 B
page_for_posts33.00 B
comment_order33.00 B
medium_size_h33.00 B
medium_size_w33.00 B
thumbnail_size_h33.00 B
thumbnail_size_w33.00 B
mailserver_port33.00 B
gform_email_count22.00 B
onelogin_saml_enabled22.00 B
comments_per_page22.00 B
close_comments_days_old22.00 B
gmt_offset22.00 B
posts_per_rss22.00 B
jetpack_activated11.00 B
do_activate11.00 B
jetpack_sync_settings_disable11.00 B
wpcom_vip_qm_activated11.00 B
fedpoint_super_editor_role_v111.00 B
rg_gforms_enable_akismet11.00 B
gform_enable_toolbar_menu11.00 B
rg_gforms_hideLicense11.00 B
wp_calendar_block_has_published_posts11.00 B
site_logo11.00 B
simpletoc_smooth_enabled11.00 B
simpletoc_wrapper_enabled11.00 B
can_compress_scripts11.00 B
wp_notes_notify11.00 B
finished_updating_comment_type11.00 B
vipsupportrole_version11.00 B
a8c_cron_control_db_version11.00 B
wp_attachment_pages_enabled11.00 B
comment_previously_approved11.00 B
show_comments_cookies_opt_in11.00 B
wp_page_for_privacy_policy11.00 B
medium_large_size_h11.00 B
finished_splitting_shared_terms11.00 B
link_manager_enabled11.00 B
default_post_format11.00 B
page_comments11.00 B
thread_comments_depth11.00 B
thread_comments11.00 B
close_comments_for_old_posts11.00 B
thumbnail_crop11.00 B
avatar_rating11.00 B
show_avatars11.00 B
default_link_category11.00 B
blog_public11.00 B
uploads_use_yearmonth_folders11.00 B
use_trackback11.00 B
comment_registration11.00 B
default_email_category11.00 B
comment_max_links11.00 B
hack_file11.00 B
moderation_notify11.00 B
comment_moderation11.00 B
posts_per_page11.00 B
default_pingback_flag11.00 B
default_category11.00 B
rss_use_excerpt11.00 B
comments_notify11.00 B
require_name_email11.00 B
use_smilies11.00 B
use_balanceTags11.00 B
start_of_week11.00 B
users_can_register11.00 B
gf_upgrade_lock00.00 B
WPLANG00.00 B
rg_gforms_servicesOther00.00 B
rg_gforms_organizationOther00.00 B
rg_gforms_formTypesOther00.00 B
rg_gforms_email00.00 B
gform_enable_background_updates00.00 B
simpletoc_autoupdate_enabled00.00 B
simpletoc_absolute_urls_enabled00.00 B
simpletoc_accordion_enabled00.00 B
theme_switched00.00 B
db_upgraded00.00 B
onelogin_saml_advanced_settings_sp_privatekey00.00 B
onelogin_saml_advanced_settings_sp_x509cert00.00 B
onelogin_saml_advanced_requestedauthncontext00.00 B
onelogin_saml_advanced_settings_retrieve_parameters_from_server00.00 B
onelogin_saml_advanced_settings_want_assertion_encrypted00.00 B
onelogin_saml_advanced_settings_want_assertion_signed00.00 B
onelogin_saml_advanced_settings_want_message_signed00.00 B
onelogin_saml_advanced_settings_logout_response_signed00.00 B
onelogin_saml_advanced_settings_logout_request_signed00.00 B
onelogin_saml_advanced_settings_authn_request_signed00.00 B
onelogin_saml_advanced_settings_nameid_encrypted00.00 B
onelogin_saml_advanced_idp_lowercase_url_encoding00.00 B
onelogin_saml_advanced_settings_sp_entity_id00.00 B
onelogin_saml_advanced_settings_strict_mode00.00 B
onelogin_saml_advanced_settings_debug00.00 B
onelogin_saml_customize_links_saml_login00.00 B
onelogin_saml_customize_links_lost_password00.00 B
onelogin_saml_customize_links_user_registration00.00 B
onelogin_saml_customize_stay_in_wordpress_after_slo00.00 B
onelogin_saml_customize_action_prevent_change_mail00.00 B
onelogin_saml_customize_action_prevent_change_password00.00 B
onelogin_saml_customize_action_prevent_reset_password00.00 B
onelogin_saml_customize_action_prevent_local_login00.00 B
onelogin_saml_role_order_vip_support_inactive00.00 B
onelogin_saml_role_order_vip_support00.00 B
onelogin_saml_role_order_subscriber00.00 B
onelogin_saml_role_order_contributor00.00 B
onelogin_saml_role_order_author00.00 B
onelogin_saml_role_order_editor00.00 B
onelogin_saml_role_order_administrator00.00 B
onelogin_saml_role_mapping_multivalued_pattern00.00 B
onelogin_saml_role_mapping_multivalued_in_one_attribute_value00.00 B
onelogin_saml_role_mapping_vip_support_inactive00.00 B
onelogin_saml_role_mapping_vip_support00.00 B
onelogin_saml_role_mapping_subscriber00.00 B
onelogin_saml_role_mapping_contributor00.00 B
onelogin_saml_role_mapping_author00.00 B
onelogin_saml_role_mapping_editor00.00 B
onelogin_saml_role_mapping_administrator00.00 B
onelogin_saml_attr_mapping_rememberme00.00 B
onelogin_saml_attr_mapping_role00.00 B
onelogin_saml_attr_mapping_nickname00.00 B
onelogin_saml_attr_mapping_lastname00.00 B
onelogin_saml_attr_mapping_firstname00.00 B
onelogin_saml_attr_mapping_mail00.00 B
onelogin_saml_attr_mapping_username00.00 B
onelogin_saml_trusted_url_domains00.00 B
onelogin_saml_multirole00.00 B
onelogin_saml_trigger_login_hook00.00 B
onelogin_saml_alternative_acs00.00 B
onelogin_saml_keep_local_login00.00 B
onelogin_saml_slo00.00 B
onelogin_saml_forcelogin00.00 B
onelogin_saml_updateuser00.00 B
onelogin_saml_autocreate00.00 B
onelogin_saml_idp_x509cert00.00 B
onelogin_saml_idp_slo00.00 B
onelogin_saml_idp_sso00.00 B
onelogin_saml_idp_entityid00.00 B
timezone_string00.00 B
image_default_align00.00 B
image_default_size00.00 B
upload_url_path00.00 B
tag_base00.00 B
upload_path00.00 B
category_base00.00 B
mailserver_pass00.00 B

Cache Hits: 2187
Cache Misses: 277

  • Group: options - ( 168.64k )
  • Group: default - ( 0.07k )
  • Group: site-options - ( 0.03k )
  • Group: themes - ( 1.97k )
  • Group: translation_files - ( 9.07k )
  • Group: banners - ( 29.69k )
  • Group: cky_banner_settings - ( 10.94k )
  • Group: cky_banner_contents - ( 9.02k )
  • Group: posts - ( 136.68k )
  • Group: post-queries - ( 2.33k )
  • Group: terms - ( 3.41k )
  • Group: term-queries - ( 2.33k )
  • Group: topic_relationships - ( 0.08k )
  • Group: post_meta - ( 14.02k )
  • Group: wp_theme_relationships - ( 0.13k )
  • Group: user_meta - ( 3.92k )
  • Group: users - ( 0.44k )
  • Group: userlogins - ( 0.04k )
  • Group: userslugs - ( 0.04k )
  • Group: useremail - ( 0.04k )
  • Group: wp_template_part_area_relationships - ( 0.09k )
  • Group: theme_json - ( 102.18k )
  • Group: content_type_relationships - ( 0.07k )
  • Group: category_relationships - ( 0.08k )
  • Group: media_type_relationships - ( 0.05k )
  • Group: post_tag_relationships - ( 0.04k )
  • Group: post_format_relationships - ( 0.04k )
  • Group: audience_relationships - ( 0.04k )
  • Group: categories - ( 2.99k )
  • Group: table-details - ( 0.06k )
  • Group: cookies - ( 0.16k )
  • Group: yoast-seo-indexables - ( 3.20k )

object_cache_ops
OperationKeySizeTimeGroupResult
Total: 0

object_cache_group_stats

object_cache_slow_ops
OperationKeySizeTimeGroupResultBacktrace

APCU Hot-Caching is currently disabled

Cron Event Statistics

Total Events

Core Events

Custom Events

Doing Cron

Next Event

Current Time
23 4 19 No 2026-05-19 16:10:00
1779207000
1 minute 		16:08:59

Schedules

List of set schedules for cron events
Interval Hook Interval (S) Interval (M) Interval (H) Display Name
vip_config_sync_cron_interval30050.08Custom interval for VIP Config Sync. Currently set to 5 minutes
wp_gf_feed_processor_cron_interval30050.08Every 5 Minutes
wp_gf_notifications_processor_cron_interval30050.08Every 5 Minutes
wp_gf_telemetry_processor_cron_interval30050.08Every 5 Minutes
wp_gf_upgrader_cron_interval30050.08Every 5 Minutes
fifteen_minutes900150.25Every fifteen minutes
hourly3600601Once Hourly
jetpack_stats_eight_hours288004808Every Eight Hours
twicedaily4320072012Twice Daily
daily86400144024Once Daily
weekly60480010080168Once Weekly

Custom Events

Cron Events Listing
Next Execution Hook Interval Hook Interval Value Args
2026-05-19 16:10:00
1779207000
1 minute 		vip_config_sync_cronvip_config_sync_cron_interval300s
5m
0.08h		No Args
2026-05-19 16:23:37
1779207817
15 minutes 		wpseo_indexable_index_batchfifteen_minutes900s
15m
0.25h		No Args
2026-05-19 16:30:51
1779208251
22 minutes 		wp_privacy_delete_old_export_fileshourly3600s
60m
1h		No Args
2026-05-19 16:30:52
1779208252
22 minutes 		wpcom_vip_support_remove_user_via_cronhourly3600s
60m
1h		No Args
2026-05-19 16:30:53
1779208253
22 minutes 		jetpack_clean_nonceshourly3600s
60m
1h		No Args
2026-05-19 16:35:00
1779208500
26 minutes 		vip_aggregated_cron_hourlyhourly3600s
60m
1h		No Args
2026-05-19 20:53:37
1779224017
5 hours 		jetpack_stats_transient_cleanupjetpack_stats_eight_hours28800s
480m
8h		No Args
2026-05-20 00:30:43
1779237043
8 hours 		edac_cleanup_orphaned_issuestwicedaily43200s
720m
12h		No Args
2026-05-20 00:53:37
1779238417
9 hours 		wp_update_user_countstwicedaily43200s
720m
12h		No Args
2026-05-20 12:30:43
1779280243
20 hours 		recovery_mode_clean_expired_keysdaily86400s
1440m
24h		No Args
2026-05-20 12:30:51
1779280251
20 hours 		wp_site_health_scheduled_checkweekly604800s
10080m
168h		No Args
edac_check_license_hookdaily86400s
1440m
24h		No Args
gravityforms_crondaily86400s
1440m
24h		No Args
wpseo_permalink_structure_checkdaily86400s
1440m
24h		No Args
2026-05-20 12:30:53
1779280253
20 hours 		jetpack_v2_heartbeatdaily86400s
1440m
24h		No Args
2026-05-20 12:35:00
1779280500
20 hours 		Automattic\VIP-backup_rolesdaily86400s
1440m
24h		No Args
2026-05-20 12:53:32
1779281612
21 hours 		wpseo-reindexdaily86400s
1440m
24h		No Args
2026-05-20 12:53:36
1779281616
21 hours 		delete_expired_transientsdaily86400s
1440m
24h		No Args
2026-05-20 12:53:37
1779281617
21 hours 		wpseo_detect_default_seo_datadaily86400s
1440m
24h		No Args

Core Events

Cron Events Listing
Next Execution Hook Interval Hook Interval Value Args
2026-05-20 00:30:51
1779237051
8 hours 		wp_version_checktwicedaily43200s
720m
12h		No Args
wp_update_pluginstwicedaily43200s
720m
12h		No Args
wp_update_themestwicedaily43200s
720m
12h		No Args
2026-05-20 12:53:36
1779281616
21 hours 		wp_scheduled_deletedaily86400s
1440m
24h		No Args