Delivering
Better Benefits Experiences

Built for government. Designed for people. Delivered with accountability.

Explore solutions
Partner with Us

Agencies today are focused on strengthening service delivery through more integrated, efficient, and secure operating models that improve outcomes for both administrators and the people who rely on their programs.

For more than 25 years, we’ve supported this evolution—helping agencies strengthen and modernize benefits administration through secure technology, integrated operations, and human-centered service delivery.

The result is a stronger program performance, more streamlined administration, and greater trust across the benefits ecosystem.

The Better Benefits Framework

Today’s benefits administration requires more than technology alone. It requires aligned strategies, resilient systems, and operational excellence that improve outcomes for every stakeholder involved.

Built on decades of federal experience, FedPoint’s approach reflects how agencies are modernizing today—toward more integrated, efficient, and outcome-driven service models.

We help shape better benefits experiences through three integrated phases: envisioning, building and delivering.

FedPoint logo

Envisioning …

Strategy grounded in mission outcomes

Modernization efforts are increasingly focused on aligning program strategy with mission priorities, operational realities, and evolving constituent expectations.

With deep experience supporting federal programs—including the administration of the largest multiproduct benefits marketplace—we partner with agencies to translate mission priorities into blueprints for improving outcomes across the entire benefits ecosystem.

Program Management

Building …

Secure, scalable systems that improve operational performance

Modern benefits programs are advancing toward more integrated, interoperable systems that improve visibility, efficiency, and coordination across agencies, administrators, and service channels.

We support agencies in building resilient, secure, and scalable operations designed to perform in high-volume, mission-critical environemments.

Digital platform modernization

Omnichannel contact center operations

Data interoperability & reporting

Secure cloud & infrastructure

AI-assisted service delivery & analytics

Cybersecurity & compliance integration

Automated workflows & case management

Eligibility, enrollment, & claims support

At the core of every marketplace we build and operate is FedPointOne—our modular platform designed to enable more connected, adaptable benefits delivery. It serves as the operational foundation for modern programs, helping agencies streamline systems, improve integration, and support continuous evolution over time.

FedPointOne: Our Core Platform
Technology Solutions

Delivering …

World-class customer experiences

Benefits delivery is where trust is earned. We provide operational excellence across every interaction—helping you deliver timely, accurate, and accessible support while improving program performance.

Faster resolution times

Workforce enablement

Improved customer satisfaction

Continuous optimization through analytics

Program integrity & accountability

Whether supporting millions of beneficiaries or specialized federal programs, we help you deliver world-class customer experiences.

Customer Experience
AdMinistrative Solutions

9M+

Federal and military lives served

100%

Federal payroll system integration

98%

Customer satisfaction ratings

Who We Serve

Better outcomes begin with a better benefits experience

Working alongside agencies to modernize benefits administration, improve operational performance, and deliver better experiences for the people they serve.

Contact Us
  • FedPoint Achieves CMMC Level 2 Certification

    FedPoint Achieves CMMC Level 2 Certification

    FedPoint announced today that it has achieved Cybersecurity Maturity Model Certification (CMMC) Level 2, demonstrating full compliance with the security requirements of NIST Special Publication 800-171 for the protection of…

  • Delivering a Hassle‑Free Authentication Upgrade

    Delivering a Hassle‑Free Authentication Upgrade

    How FedPoint approached the challenge of transitioning millions of users to a new authentication system.

  • Driving Simpler, Smarter Federal Benefits

    Driving Simpler, Smarter Federal Benefits

    FedPoint blends service-first values with modern digital platforms, secure cloud infrastructure and data-driven decision tools to simplify the federal benefits experience for millions of enrollees.

  • Transitioning from TRDP to FEDVIP: A Blueprint for Large-scale Onboarding

    Transitioning from TRDP to FEDVIP: A Blueprint for Large-scale Onboarding

    FedPoint executed a coordinated, multi-agency transition strategy that combined systems integration, targeted outreach, and high-capacity beneficiary support.

  • The TPA Advantage: Powering Better Outcomes

    The TPA Advantage: Powering Better Outcomes

    TPAs provide the strategic advantage agencies and carriers need to achieve better outcomes and long‑term program stability.

  • Reimagining the Federal Benefits Experience with Intelligent, AI-Powered Insight

    Reimagining the Federal Benefits Experience with Intelligent, AI-Powered Insight

    How FedPoint's uses AI to anticipate customer needs, simplify complexity and improve outcomes across channels.

  • The Power of a Digital Benefits Marketplace

    The Power of a Digital Benefits Marketplace

    A centralized digital benefits marketplace drives stronger competition, reduces complexity and risk, and lowers overall program costs.

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Cron Event Statistics

Total Events

Core Events

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Doing Cron

Next Event

Current Time
23 4 19 No 2026-05-19 15:15:00
1779203700
46 seconds 		15:14:14

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Interval Hook Interval (S) Interval (M) Interval (H) Display Name
vip_config_sync_cron_interval30050.08Custom interval for VIP Config Sync. Currently set to 5 minutes
wp_gf_feed_processor_cron_interval30050.08Every 5 Minutes
wp_gf_notifications_processor_cron_interval30050.08Every 5 Minutes
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Next Execution Hook Interval Hook Interval Value Args
2026-05-19 15:15:00
1779203700
46 seconds 		vip_config_sync_cronvip_config_sync_cron_interval300s
5m
0.08h		No Args
2026-05-19 15:23:37
1779204217
9 minutes 		wpseo_indexable_index_batchfifteen_minutes900s
15m
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2026-05-19 15:30:51
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17 minutes 		wp_privacy_delete_old_export_fileshourly3600s
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21 minutes 		vip_aggregated_cron_hourlyhourly3600s
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2026-05-19 20:53:37
1779224017
6 hours 		jetpack_stats_transient_cleanupjetpack_stats_eight_hours28800s
480m
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2026-05-20 00:30:43
1779237043
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720m
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2026-05-20 00:53:37
1779238417
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720m
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1779280243
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1440m
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10080m
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1440m
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1440m
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22 hours 		wpseo_detect_default_seo_datadaily86400s
1440m
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Core Events

Cron Events Listing
Next Execution Hook Interval Hook Interval Value Args
2026-05-20 00:30:51
1779237051
9 hours 		wp_version_checktwicedaily43200s
720m
12h		No Args
wp_update_pluginstwicedaily43200s
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wp_update_themestwicedaily43200s
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2026-05-20 12:53:36
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22 hours 		wp_scheduled_deletedaily86400s
1440m
24h		No Args