Health Benefits Management

Support for every stage of the health journey

We help individuals and families access the care, information, and support they need—right when they need it. 

Every day, millions of enrollees count on FedPoint for continuity of care, timely claims processing, and dependable guidance. From dental and vision coverage to long-term care insurance, we guarantee benefits programs run smoothly so people receive the assistance and health information they depend on.

Our secure platforms, thoughtful processes, and expertise make benefits delivery easier for program sponsors, insurance carriers, and the communities they serve. 

Care management

Our registered nurses bring clinical insight into program operations, ensuring benefits are used appropriately and claimants receive the right level of support. 

They serve as unbiased advocates, helping enrollees navigate complex care decisions while safeguarding program resources. 

Our services include:

  • care coordination across providers, facilities, and family caregivers
  • plan of care development and management tailored to each enrollee’s needs
  • claims support and adjudication
  • benefit eligibility determinations grounded in clinical insight and program integrity

Claims administration

Fast, accurate claims processing is essential for claimants, their representatives, and providers. We manage every step with integrity—protecting program resources that deliver timely benefits delivery.  

Our services include:

  • ongoing needs assessment, care advisory, and fraud detection 
  • integrated oversight for informal and in‑home care, ensuring quality and appropriate utilization
  • digital claims payments with automated, human-in-the-loop adjudication and explanation of benefits processing 
  • efficient provider reimbursement and appeals 
  • proactive enrollee communications paired with self-service online account access to claims details, authorization forms, and invoices

$3.9B

Long-term care claims paid to date

98%

Claimant satisfaction

Average annual scores

Privacy & compliance management

FedPoint brings deep expertise in health care regulations and industry standards—including HIPAA privacy and security, COBRA administration, and trusted third‑party administration.

Our credentialed teams protect sensitive data, maintain regulatory compliance, and deliver transparent, audit‑ready operations for every program we administer. 

Integrative solutions for wellness & caregiving support

Prevention and early guidance are powerful drivers of long-term well-being. We provide accessible education, tools, and resources that help enrollees and caregivers make informed health decisions at any stage of life. 

Our solutions include:

  • our Care Navigator: a curated library for aging services and caregiver support 
  • Zero Dementia Pursuit clearinghouse: a library of links to emerging research with optional user updates 
  • health and wellness libraries: articles and resources—sourced from leading experts—to help enrollees understand how their benefits support whole-person wellness  
  • the Virtual Benefits Fair: a secure, interactive hub where users can chat live with carriers and explore plan details and wellness resources  

Partner with us

Take advantage of our established fed-ready operations and marketplace platforms, FedPointOne Together, we can leverage our capabilities and deliver even better value to future clients and the federal government.

contact us
contract vehicles
Our Solutions
FedPointOne: Our Core Platform

FedPointOne: Our Core Platform

FedPointOne‘s centralized marketplace structure provides a unified solution that reduces administrative burden and strengthens program integrity—so agencies and insurers can stay focused on mission outcomes.

Our Solutions
Decision Support Tools

Decision Support Tools

We design and deliver customized decision-support tools that simplify plan selection across every program, product, and marketplace, helping millions of individuals make confident, informed benefits decisions.

Healthcare Advocacy
FedPoint Nursing Scholarship

FedPoint Nursing Scholarship

The FedPoint Nursing Scholarship supports the people and professions that strengthen the well-being of the communities we serve.

FedPoint Honored with Cornerstone Award

FedPoint Honored with Cornerstone Award

Federal benefits administrator and marketplace operator FedPoint was named the recipient of Cornerstone VNA’s annual Cornerstone Award in recognition of its partnership and dedication to advancing Cornerstone's mission of providing…

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APCU Hot-Caching is currently disabled

Cron Event Statistics

Total Events

Core Events

Custom Events

Doing Cron

Next Event

Current Time
23 4 19 No 2026-05-19 16:10:00
1779207000
4 seconds 		16:09:56

Schedules

List of set schedules for cron events
Interval Hook Interval (S) Interval (M) Interval (H) Display Name
vip_config_sync_cron_interval30050.08Custom interval for VIP Config Sync. Currently set to 5 minutes
wp_gf_feed_processor_cron_interval30050.08Every 5 Minutes
wp_gf_notifications_processor_cron_interval30050.08Every 5 Minutes
wp_gf_telemetry_processor_cron_interval30050.08Every 5 Minutes
wp_gf_upgrader_cron_interval30050.08Every 5 Minutes
fifteen_minutes900150.25Every fifteen minutes
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jetpack_stats_eight_hours288004808Every Eight Hours
twicedaily4320072012Twice Daily
daily86400144024Once Daily
weekly60480010080168Once Weekly

Custom Events

Cron Events Listing
Next Execution Hook Interval Hook Interval Value Args
2026-05-19 16:10:00
1779207000
4 seconds 		vip_config_sync_cronvip_config_sync_cron_interval300s
5m
0.08h		No Args
2026-05-19 16:23:37
1779207817
14 minutes 		wpseo_indexable_index_batchfifteen_minutes900s
15m
0.25h		No Args
2026-05-19 16:30:51
1779208251
21 minutes 		wp_privacy_delete_old_export_fileshourly3600s
60m
1h		No Args
2026-05-19 16:30:52
1779208252
21 minutes 		wpcom_vip_support_remove_user_via_cronhourly3600s
60m
1h		No Args
2026-05-19 16:30:53
1779208253
21 minutes 		jetpack_clean_nonceshourly3600s
60m
1h		No Args
2026-05-19 16:35:00
1779208500
25 minutes 		vip_aggregated_cron_hourlyhourly3600s
60m
1h		No Args
2026-05-19 20:53:37
1779224017
5 hours 		jetpack_stats_transient_cleanupjetpack_stats_eight_hours28800s
480m
8h		No Args
2026-05-20 00:30:43
1779237043
8 hours 		edac_cleanup_orphaned_issuestwicedaily43200s
720m
12h		No Args
2026-05-20 00:53:37
1779238417
9 hours 		wp_update_user_countstwicedaily43200s
720m
12h		No Args
2026-05-20 12:30:43
1779280243
20 hours 		recovery_mode_clean_expired_keysdaily86400s
1440m
24h		No Args
2026-05-20 12:30:51
1779280251
20 hours 		wp_site_health_scheduled_checkweekly604800s
10080m
168h		No Args
edac_check_license_hookdaily86400s
1440m
24h		No Args
gravityforms_crondaily86400s
1440m
24h		No Args
wpseo_permalink_structure_checkdaily86400s
1440m
24h		No Args
2026-05-20 12:30:53
1779280253
20 hours 		jetpack_v2_heartbeatdaily86400s
1440m
24h		No Args
2026-05-20 12:35:00
1779280500
20 hours 		Automattic\VIP-backup_rolesdaily86400s
1440m
24h		No Args
2026-05-20 12:53:32
1779281612
21 hours 		wpseo-reindexdaily86400s
1440m
24h		No Args
2026-05-20 12:53:36
1779281616
21 hours 		delete_expired_transientsdaily86400s
1440m
24h		No Args
2026-05-20 12:53:37
1779281617
21 hours 		wpseo_detect_default_seo_datadaily86400s
1440m
24h		No Args

Core Events

Cron Events Listing
Next Execution Hook Interval Hook Interval Value Args
2026-05-20 00:30:51
1779237051
8 hours 		wp_version_checktwicedaily43200s
720m
12h		No Args
wp_update_pluginstwicedaily43200s
720m
12h		No Args
wp_update_themestwicedaily43200s
720m
12h		No Args
2026-05-20 12:53:36
1779281616
21 hours 		wp_scheduled_deletedaily86400s
1440m
24h		No Args